Privacy Policy

Welcome to Builders Waste South East London. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us.

1. Information We Collect

We may collect various types of information from you, including:

Personal Identification Information: Name, email address, phone number, and address.
Usage Data: Information on how you access and use our services.
Cookies and Tracking Technologies: Data collected through cookies to enhance your user experience.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and maintain our services: Ensuring that our services meet your needs.
To improve our services: Analyzing usage patterns to enhance our offerings.
To communicate with you: Sending updates, newsletters, and promotional material.
To ensure security: Protecting against unauthorized access and ensuring data integrity.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: Compliance with a legal obligation.
Legitimate Interests: Processing necessary for our legitimate interests.

3. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our services.
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption of sensitive data.
Regular security assessments and audits.
Access controls to limit data access to authorized personnel.

Data Breach Response

In the unlikely event of a data breach, we will notify you and relevant authorities as required by law. We will take immediate steps to contain and mitigate the breach.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request access to your personal data.
Right to Rectify: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Request transfer of your data to another service.
Right to Object: Object to certain types of data processing.

Exercising Your Rights

You can exercise your rights by contacting us through the appropriate channels. We will respond to your requests within the timeframe required by applicable laws.

6. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through our services. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that adequate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.

Data Transfer Mechanisms

We use standard contractual clauses, binding corporate rules, and other approved mechanisms to ensure that your data is protected when transferred internationally.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Criteria for Data Retention

In determining how long to retain your data, we consider:

The duration of your relationship with us.
Legal and regulatory requirements.
Operational needs for our services.

11. Changes to Your Personal Data

You are responsible for ensuring that the information we hold about you is accurate and up to date. If your personal data changes, please notify us promptly so that we can update our records accordingly.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Compliance with Laws

We comply with applicable data protection laws and regulations, ensuring that your rights are respected and protected under the law.

13. Feedback and Complaints

If you have any feedback or complaints about our privacy practices, please contact us through the designated channels. We take all concerns seriously and will work to address them promptly.

Handling Complaints

All complaints will be investigated, and we will take appropriate actions to resolve any issues identified. You also have the right to lodge a complaint with a supervisory authority if you are not satisfied with our response.